Customer Care

Our Customer Care associates strive to deliver outstanding quality and responsiveness. Customer Advocates are dedicated service professionals who deliver product solutions and information to satisfy your business needs.

Rexnord’s core value is to put the customer first. We work with the Rexnord team of sales, product specialists, manufacturing plants and warehouses to deliver the information and product that you need. The Customer Care Team for your region can help you with all quotations, orders, field sales support, product selection, pricing, lead-times, order processing, order status, expedites, product information and technical support.

Our Customer Care associates focus on:
• Putting our customers first: When customers succeed, so do we
• Making business personal: Building strong relationships starts with personal accountability
• Doing what we say: Set expectations and deliver on what we promise
• Never being satisfied: It’s hard to fall short if you’re always trying to exceed expectations


Power Transmission Support

Contact Support

United States
Phone: 1-866-REXNORD
Fax: 1-614-675-1898

Outside United States
Phone: 1-414-643-2366
Fax: 1-414-643-2525

Afterhour Support

After hours emergency breakdown support is available 24/7 and calls are responded to within 30 minutes.


Power Transmission Support Locator